ALIGNMENT OF YOUR DOOR


ALIGNMENT  OF YOUR DOOR: MORTISE  LOCK, CYLINDER AND HANDLE 

Recommendations: 

When  you install a new cylinder in a mortise lock with handles, take care to align  it along its axis. Make sure also that your lock is correctly positioned.  Otherwise, the locking mechanism of the cylinder will be sticking. In fact,  when your door is misaligned, you end up forcing the handle. When the handle is  forced, repeated locking-unlocking may cause wear of the lock or the handle. It  is very rare that this is due to a manufacturing defect in the cylinder, and  often there is no need to return it to the manufacturer. 

      

      To check the alignment of your  lock assembly in the door: 
 
  • Dismantle your lock assembly  from the door.
  • Check that the lock mechanism  is not damaged, especially regarding the passage of the square spindle of your  handle and the cylinder hole.
  • Use the key to check also that  the cylinder works well. If this is the case, the manufacturer will not be liable  and will return your cylinder back to you. 
     

See  our tips page on cylinder installation

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